Debt collection guide

How to Stop Debt Collector Calls

Set contact preferences, document repeated calls, and preserve useful written communication.

Short answer

Tell the collector clearly when, where, or at which number you do not want calls, and keep a record. You can request that all contact stop, but that may end useful updates and does not erase the debt or prevent other lawful action.

What to do next

  1. Decide whether you want no calls or a complete stop-contact request.
  2. Give the collector a clear written preference and identify a written channel you monitor.
  3. Save call logs and voicemails with dates, times, numbers, and the debt involved.
  4. Record any calls made after the collector received your preference.

Common questions

Can a collector call me at work?

Tell the collector if calls are inconvenient or prohibited at work. Federal rules generally restrict contact at places known to be inconvenient.

Does stopping calls stop a lawsuit?

No. A contact preference does not erase the debt or prevent other lawful options.

Official sources

Reviewed August 26, 2026. Educational information only, not legal advice.

Related guides

What to Do When a Debt Collector Contacts YouWhat to check, save, and do next when a debt collector calls or writes.How to Verify a Debt Collector Is LegitimateVerify a debt collector before you pay: check the company, claimed debt, contact details, license information, and scam warning signs.What Is Debt Validation? Notice, Rights and Next StepsLearn what debt validation means, what a validation notice must include, and how the 30-day dispute period works.