Debt collection guides

Clear answers when collectors contact you

Understand the message, preserve the facts, and decide what needs your attention.

Guide

What to Do When a Debt Collector Contacts You

What to check, save, and do next when a debt collector calls or writes.

Guide

What Is Debt Validation? Notice, Rights and Next Steps

Learn what debt validation means, what a validation notice must include, and how the 30-day dispute period works.

Guide

How to Dispute a Debt Collector’s Claim

A practical checklist for disputing a debt or amount you believe is wrong.

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How to Stop Debt Collector Calls

Set contact preferences, document repeated calls, and preserve useful written communication.

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How to Verify a Debt Collector Is Legitimate

Verify a debt collector before you pay: check the company, claimed debt, contact details, license information, and scam warning signs.

Guide

When Can a Debt Collector Sue You?

Learn when a debt collector may sue, what affects the timing, and what to do immediately if you receive court papers.

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Old Debt and the Statute of Limitations

Why an old debt may still be collected and why a payment can change the analysis.

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A Debt Collector Is Contacting Me About Debt I Don’t Owe

How to challenge an unfamiliar, paid, duplicated, or incorrect debt.

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How to Find Out If You Have Debt in Collections

Find collection accounts by checking your credit reports, mail, email, and creditor records—then verify each debt before paying.

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Debt Collection and Credit Reporting: What to Know

Learn when debt collection can appear on a credit report, how long it may remain, and how to dispute reporting errors.

Educational information only, not legal advice.